Warranty
Unless otherwise stated on the Site, all products sold by Wilkinson Suspension are sold under the Manufacturer’s Warranty and Conditions from the date of purchase.
Whether you are selecting a new suspension kit or require replacement parts for your vehicle, we all know its important to get value for money.
Below is a brief run down of the warranty periods offered from each manufacturer for your peace of mind.
Bilstein
Shock Absorbers B6/B8 – 3 Year/60,000km (Conditions Apply)
Shock Absorbers B60 – 2 Year/40,000km (Serviceable Warranty)
Shock Absorbers B4 – 1 Year/20,000km
Bilstein Australia reserves the right to repair or rebuild a unit in the case of a warranty claim. If a rebuild or repair is unattainable a replacement would be provided at the discretion of the manufacturer.
Eibach Springs
PRO‐STREET‐S, MULTI‐PRO‐R1, MULTI‐PRO‐R2, MULTI‐PRO‐DRAG, PRO‐ALIGNMENT, DRAG‐LAUNCH Air Bags and ANTI‐ROLL‐KIT Hardware – 12 Month Warranty
King Springs
Coil Springs – Lifetime Warranty: Faulty manufacture, breakage or sagging (being loss of original free height by more than 10mm)
Leaf Springs – 12 Month Warranty: Faulty manufacture, breakage or sagging (being loss of original free height by more than 12mm)
K Sport
Suspension Kit – 1 Year
Koni
Passenger vehicles & 4WD – 3 Years from date of purchase
(Excludes Koni STR.T range which has a 2 year warranty)
Commercial Vehicles – 1 Year from date of purchase
KW Suspension
KW Suspension – 2 Year from date of purchase
Monroe
Gas-Magnum/Monro-Matic Shock Absorbers – 2 Year/40,000km
GT Gas with Reflex Technology Shock Absorbers – 3 Year/60,000km
OE Spectrum – 5 Year
Polyair Spring
Load Assist Airbag – 2 Year/Unlimited km
Rancho
Shock Absorbers & Coil Springs – 3 Year/60,000km Warranty
Roadsafe
Roadsafe 4WD Components – 2 year/40,000km
ST Suspension
ST Suspension – 2 Year from date of purchase
SuperPro
SuperPro Bushes & Poly products – Lifetime warranty
SuperPro Roll Control (control arms, swaybars, links and special components) – 3 Year or 60,000km Warranty
Tein Suspension
Coilovers – 2 Year or 40,000km
Tough Dog
53mm Ralph & 45MM Adjustable – Recreational Warranty 4 Year/unlimited km
53mm Ralph & 45MM Adjustable – Commercial Warranty 3 Year/unlimited km
35mm Nitro Gas Shocks – Recreational Warranty 3 Year/unlimited km
Foam Cell & 40mm Adjustable – Recreational Warranty 4 Year/unlimited km
Foam Cell & 40mm Adjustable – Commercial Warranty 3 Year/unlimited km
RTC/EXT/SV Dampers – Recreational Warranty 4 Year/unlimited km
RTC/EXT/SV Dampers – Commercial Warranty 3 Year/unlimited km
Leaf Springs – Recreational Warranty 4 Year/unlimited km
Leaf Springs – Commercial Warranty 3 Year/unlimited km
Coil Springs (up to 2”) – Recreational Warranty 4 Year/unlimited km
Coil Springs (up to 2”) – Commercial Warranty 3 Year/unlimited km
Coil Springs (above 2” Lift) – 3 Year/unlimited km
Upper Control Arms – Recreational Warranty 4 Year/unlimited km
Upper Control Arms – Commercial Warranty 3 Year/unlimited km
Air Assist Products – Recreational Warranty 4 Year/unlimited km
Air Assist Products – Commercial Warranty 3 Year/unlimited km
GVM Upgrades – Recreational Warranty 4 Year/unlimited km
GVM Upgrades – Commercial Warranty 3 Year/unlimited km
Recovery Equipment – 3 Year/unlimited km (material & manufacture)
Whiteline
Bushing Kit W00001 to WZZZZZ and KSK000 and KSKZZZ – Lifetime warranty
Sway bar/anti roll kits, bracing and alignment kits BAF000 to BZZZZ, KCA000 to KCAZZZ, KSB000, BSBZZZ, KLC000 and KLCZZZ and KDT000 and KDTZZZ – 3 Year from date of install
Mounting bushes, brackets, fasteners and linkages (Fitting Kits) – 1 Year from date of install
Terms, Conditions & Exclusions Apply to the above stated warranty periods as per the manufactures specifications.
Unless otherwise specified, all parts sold through Wilkinson Suspension Centre are sold with the manufacturers warranty. A warranty claim may be remedied in the form of a replacement, repair or refund based the manufacturers discretion.
To lodge a warranty claim on a part purchased from Wilkinson Suspension Centre please contact us for assistance. Proof of purchase must be provided.
Current as at April 2024.
Returns
Prior to sending anything back please contact our Team at sales@wilkinsonsuspension.com.au A Customer Service Representative will be in touch with instructions on how to return the goods.
Goods can be returned within 14 days of the order date as long as they are un-opened, undamaged and have not been fitted. Proof of purchase must accompany the returns items. Freight back to Wilkinson Suspension will be at the cost of the purchaser. Once the returned goods are received, inspected and are in the required condition a refund will be issued.
If a part doesn’t fit the vehicle or intended purpose specified by Wilkinson Suspension, we will arrange return shipping and exchange the part.
We do not provide refunds for change of mind purchases.