Greasable Pin

Wilkinson Suspension offers Australia-wide Delivery. That means we’re able to ship any order to any location within Australia.

Once we have received your order it will be processed and dispatched within 1-5 business days.

The delivery time is dependent on the destination, however most orders are generally received within 14 working days. Tracking and/or Consignment Numbers will be provided where possible in order to give our customers the ability to track orders all the way from dispatch to the final destination.

Local deliveries within the Perth Metro area will not have a tracking number as this is a same or next day delivery service.

If for any reason your order cannot be dispatched within this time frame, a team member will contact you to let you know about any revised delivery terms.

To pick up your order from our Bayswater location simply select Click & Collect upon checkout.

Once you have completed and paid for your order through our website it will be processed by our sales team and prepared for collection. You will be notified by email or SMS when your order is ready!

Please bring your order confirmation or some photo identification and see one of our office team members.

Pick up is only available during our business hours: Monday-Thursday 7am-5.30pm and Friday 7am-4pm

Whilst we keep a large number of items in stock some specific items are made to order and require additional lead times that are not outlined above. Where possible we have noted in the product description the specific lead times for made to order or non-stock items.

Please see brief lead time overview below:

• KW Coilover Kits – Approx 4-8 weeks
• ST Coilover Kits – Approx 4-8 weeks
• Bilstein B60 Custom Built Shocks – 8 weeks

We do not accept returns on backorder or special orders.

Prior to sending anything back please contact our Team at sales@wilkinsonsuspension.com.au

A Customer Service Representative will be in touch with instructions on how to return the goods.

Goods can be returned within 14 days of the order date as long as they are un-opened, undamaged and have not been fitted. Proof of purchase must accompany the returns items. Freight back to Wilkinson Suspension will be at the cost of the purchaser. Once the returned goods are received, inspected and are in the required condition a refund will be issued.

If a part doesn’t fit the vehicle or intended purpose specified by Wilkinson Suspension, we will arrange return shipping and exchange the part.

We do not provide refunds for change of mind purchases.

If you have any additional questions please do not hesitate to contact us via our Contact Page or by giving us a call on (08) 9370 2646.